Privacy Policy and Terms of Use Privacy Policy

We are committed to protecting the privacy of our users while they interact with WuXi V-lab APP (the “APP”). This Privacy Policy applies to the APP only. It does not apply to other websites to which we may link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. YOU AGREE THAT YOUR USE OF THE APP SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THE APP. PLEASE ALSO READ OUR TERMS OF USE PAGE, WHICH ESTABLISHES THE USE, DISCLAIMERS, AND LIMITATIONS OF LIABILITY GOVERNING THE USE OF THE APP.

Information Collected

We collect two types of information from you: information that you voluntarily provide to us and information that is derived through automated tracking mechanisms.

We collect personally identifiable information when you choose to use certain features of the APP, including project tracking and other client support services. When you choose to use these additional features, we may require you to provide your “contact information” in addition to other personal information.

How We Use Your Information

We only use your personal information for the original purposes it was given, including the purposes specified in this Privacy Policy and the purposes you otherwise agreed (if any). Your personal information will not be used for other purposes, nor will it be disclosed, sold or otherwise transferred to unaffiliated third parties without your prior approval, unless otherwise required at law. We reserve the right to contact you regarding matters relevant to the underlying service provided or the information collected.

Please note that personally identifiable information is used only to provide you with a more convenient online experience and to help us identify and provide information that may be of interest to you. We use your personally identifiable information to support and enhance your use of the APP and its features, including providing customer service and project tracking and other client support services.

We may permit certain trusted third parties to track usage and analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the request. This is collected in order to better understand our APP usage, and enhance the performance of services to maintain and operate the APP and certain features in the APP. We may use third parties to host the APP, operate various features available on the APP, send emails, analyze data and provide search results and links. In addition, we may also share your personally identifiable or other information with our affiliates for the purposes of improving our service quality.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

We may disclose contact information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

You will receive a prior notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have the right to request that we not share such information and we will fully respect your decision.

We use non-identifying and aggregate information to better design our APP and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our services.

Disclaimer to Security

BY CONSENTING TO THE TERMS AND CONDITIONS OF THE APP AND HENCE THE PRIVACY POLICY, YOU CONSENT THAT NO DATA TRANSMISSION OVER THE INTERNET IS COMPLETELY SECURE. WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU PROVIDE TO US. YOU TRANSMIT SUCH INFORMATION TO US AT YOUR OWN RISK.

Notification of Changes

We reserve the right to change this Privacy Policy from time to time at our sole discretion. In the event of such change, we will issue a public notification in the homepage of our website at least seven days in advance of the effectiveness of the revised Privacy Policy. You can determine when the latest version of the Privacy Policy takes effect by referring to the “LAST UPDATED” legend at the top of the same. UPON THE EFFECTIVENESS OF THE REVISED PRIVACY POLICY, YOUR CONTINUED USE OF THE APP WILL BE DEEMED AS YOUR CONSENT TO SUCH REVISED PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE REVISED PRIVACY POLICY, PLEASE STOP USING THE APP.

If you wish to check or make changes to the information you provide to us or if you no longer wish us to use your personal information for any purposes, or if you have any complaint or enquiries in connection with this privacy policy (as amended from time to time) or our processing of your personal information or related matters, please contact us at the following:

Tel No.: +86 (21) 5046-5149 Facsimile: +86 (21) 5046-1000 E-mail Address: Vlab_service@wuxiapptec.com Postal Address: 288 Fute Zhong Road, China (Shanghai) Pilot Free Trade Zone, Shanghai, China 200131

Terms of Use

We developed this APP for the purposes of information transmission and communication. These Terms of Use govern your access to and use of the APP. YOU AGREE THAT YOUR USE OF THE APP SIGNIFIES YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT ACCPET THE TERMS OF USE OR YOU DO NOT MEET OR COMPLY WITH THEIR PROVISIONS, YOU MAY NOT USE THE APP.

Changes to Terms

We may, at any time, for any reason and without notice, make changes to the APP, including its look, feel, format, and content, as well as the products and services as described in the APP. Any modifications will take effect when posted to the APP. Notwithstanding the above, in the event of any changes to theses Terms of Use, we will issue a public notification in the homepage of our website at least seven days in advance of the effectiveness of the revised Terms of Use. You can determine when the latest version of the Terms of Use takes effect by referring to the “LAST UPDATED” legend at the top of the same. Each time you use the APP, you need to review the Terms of Use upon which access and use of the APP is conditioned. BY YOUR CONTINUING USE OF THE APP AFTER THE REVISED TERMS OF USE TAKE EFFECT, YOU WILL BE DEEMED TO HAVE ACCEPTED THE SAME.

Jurisdiction

The APP is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the APP and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorized to access or use any of the information on the Site. We make no representation that the information, opinions, advice or other content on the APP (collectively, "Content") is appropriate outside of the United States. THOSE WHO CHOOSE TO ACCESS THE APP FROM OTHER LOCATIONS DO SO AT THEIR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LOCAL LAWS.

Scope of Use

Users fully understand and agree that the APP provides users with compound inquiry, compound quotation, delivery confirmation as well as the service fee payment features, A USER MUST BE RESPONSIBLE FOR ALL THE BEHAVIOR UNDER THE REGISTERED ACCOUNT FOR HIMSELF OR HERSELF, INCLUDING ANY CONTENT HE OR SHE SUBMITS AS WELL AS THE CONSEQUENCES IT CAUSES. USERS DEAL WITH THE CONTENTS OF THE APP ON THEIR OWN JUDGMENT, AND BEAR ALL THE RISKS CAUSED BY THE USE OF CONTENT, WUXI CANNOT AND WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY THE USER BEHAVIOR.

No Unlawful or Prohibited Use of APP

AS A CONDITION OF YOUR USE OF THE APP, YOU WARRANT TO US THAT YOU WILL NOT USE THE APP FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THE TERMS OF USE. YOU MAY NOT USE THE APP IN ANY MANNER THAT COULD DAMAGE, DISABLE, OVERBURDEN, OR IMPAIR THE APP OR INTERFERE WITH ANY OTHER PARTY’S USE AND ENJOYMENT OF THE APP. YOU MAY NOT OBTAIN OR ATTEMPT TO OBTAIN ANY MATERIALS OR INFORMATION THROUGH ANY MEANS NOT INTENTIONALLY MADE AVAILABLE OR PROVIDED FOR THROUGH THE APP. Without limiting the generosity of the foregoing, users must not use the APP or the service of the APP to submit the price inquiry with respect to the following compounds:

  1. Chemicals banned by the applicable laws;
  2. Psychoactive compounds or anesthetic compounds under the applicable laws.

Use of Compound

Users use the compound provided by WuXi based on users’ self-judgment, AND BEAR ALL THE RISKS CAUSED BY THE USE OF COMPUND. WUXI CANNOT AND WILL NOT BE RESPONSIBLE FOR ANY LOSS, DAMAGE OR CONSEQUENCE CAUSED BY THE USER BEHAVIOR.

Security of Information

Request submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before submitting any information. Please consult our Privacy Policy for related information. You agree not to submit or transmit any information or materials through the APP that: (i) are defamatory, threatening, obscene or harassing, (ii) contain a virus, worm, Trojan horse or any other harmful component, (iii) incorporate copyrighted or other proprietary material of any third party without that party's permission or (iv) otherwise violate any applicable laws. We shall not be subject to any obligations of confidentiality regarding any information or materials that you submit online except as specified in the Terms of Use, or as set forth in any additional terms and conditions relating to specific products or services, or as otherwise specifically agreed or required by law.

Copyrights and Trademarks

The materials in the APP, as well as the organization and layout of the APP, are copyrighted and are protected by United States and international copyright laws and treaty provisions. You are only authorized to access, view, use, copy for your records, download and print materials in the APP solely for your personal and non-commercial use; provided however that, any printing materials arising out of the APP or portions of the APP, must leave all our copyright notices, including without limitation copyright management information or other proprietary notices intact. No right, title or interest in any of the materials contained in the APP is transferred to you as a result of accessing, downloading or printing such materials. Without our prior written permission, you may not, for any purposes (including without limitation commercial purposes) or by any means beyond our authorization under the Terms of Use, copy, store, modify, distribute, transmit, display, use, reproduce, reverse engineer, operate, publish or license the APP or any part of the APP (including without limitation the content on or the design or layout of the APP) or any materials or information in relation to the APP, or create derivative works from, link to or frame in any other media (including without limitation other websites), use on any other media (including without limitation other websites), transfer or sell any information obtained from the APP.

Our trademarks and the trademarks of our affiliates may not be copied, imitated, or used, in whole or in part, without our written permission. All page headers, customer graphics, button icons, and scripts are our or our affiliates’ service marks, trademarks and or trade dress, and may not be copied, imitated, or used in whole or in part, without our prior written permission. Other trademarks, registered trademarks, product names or logos, and company names or logos displayed in the map are the property of their respective owners.

Links

For your convenience only, we may provide links to various other sites that may be of interest to you. However, we do not control or endorse such sites and are not responsible for their content nor are we responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such sites. Please read the terms of use of any other company or website you may link to from the APP. The Terms of Use apply only to the APP and the products and services we offer. If you decide to access any of the third party sites linked in the APP, you do so at your own risk. We reserve the right to terminate any link or linking program at any time. We disclaim all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such third party sites.

No Warranties

THE APP, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH WE EXPRESSLY DISCLAIM. WE DO NOT ENDORSE AND MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND WE WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE APP OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE APP. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE APP AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY US. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

Governing Law

The Terms of Use shall be governed in all respects by the laws of the People’s Republic of China, without reference to its choice of law rules. If an applicable law is in conflict with any part of the Terms of Use, the Terms of Use will be deemed modified to conform to the law. The other provisions will not be affected by any such modification.

Arbitration

Any disputes arising out of or relating to the Terms of Use or the APP shall be submitted to the Shanghai International Economic and Trade Arbitration Commission (“SHIAC”) for arbitration in Shanghai in accordance with its then effective arbitration rules. Any such disputes shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator(s) as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorization of the party furnishing such information. Such information shall not be disclosed by the arbitrator(s) without the prior written authorization of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.

The arbitration award of the SHIAC shall be final and binding upon all parties under the disputes. The arbitration award may be enforced by a court with competent jurisdiction or in accordance with the relevant international convention or treaties, as the case may be.

Securities Laws

The APP may include forward-looking statements that involve risks and uncertainties beyond our control that concern our and our affiliates’ operations, prospects, strategies, financial condition, future economic performance and demand for services, as well as intentions, plans and objectives. THESE FORWARD-LOOKING STATEMENTS ARE NOT HISTORICAL FACTS BUT INSTEAD REPRESENT ONLY OUR BELIEF REGARDING FUTURE EVENTS, MANY OF WHICH, BY THEIR NATURE, ARE INHERENTLY UNCERTAIN AND OUTSIDE OF OUR CONTROL. When used in the APP, words like "expect", "believe", and "will" and similar expressions are intended to identify forward-looking statements that fall within securities law safe harbors for forward-looking statements. The APP and the information contained in it do not constitute an offer or solicitation of an offer for sale of any securities. NONE OF THE INFORMATION CONTAINED IN THE APP IS INTENDED TO BE, AND SHALL NOT BE DEEMED TO BE, INCORPORATED INTO ANY OF OUR SECURITIES FILINGS OR DOCUMENTS. We wish to caution you that actual results may differ from those discussed in the forward-looking statements and may be adversely affected by, among other things, risks associated with other factors described in our filings with the U.S. Securities and Exchange Commission.

Limitation of Liability

YOUR USE OF THE CONTENT IS AT YOUR OWN RISK. WE SPECIFICALLY DISCLAIM ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO, USE OF OR RELIANCE ON THE CONTENT (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR THAT ARISE IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR DELIVERY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, PROGRAMS OR FILES, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE SITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE APP OR THE CONTENT. THIS LIMITATION OF LIABILITY MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY US AND OUR AFFILIATES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THIS LIMITATION MAY NOT APPLY TO YOU.

Indemnity

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND OUR AFFILIATES, AND OUR AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FROM AND AGAINST ANY CLAIMS, ACTIONS OR DEMANDS, LIABILITIES AND SETTLEMENTS INCLUDING WIHTOUT LIMITATION, REASONABLE LEGAL AND ACCOUNTING FEES, RESULTING FROM, OR ALLEGED TO RESULT FROM, YOUR VIOLATION OF THE TERMS OF USE.

Additional Terms Applicable to Registered Users

We DO NOT WARRANT that the functions contained in the services provided by the APP will be uninterrupted or error-free, that defects will be corrected or that these services or the server that makes it available will be free of viruses or other harmful components.

As part of the registration process, each user will select a password and login name. You shall provide us with accurate, complete, and updated account information. Failure to do so shall constitute a breach of the Terms of Use, which may result in immediate termination of your account. You may not select or use a login name of another person with the intent to impersonate that person, or use a name subject to the rights of any other person without authorization.

You shall notify us of any known or suspected unauthorized use of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You shall be responsible for maintaining the confidentiality of your password.

ANY FRAUDULENT, ABUSIVE, OR OTHERWISE ILLEGAL ACTIVITY MAY BE GROUNDS FOR TERMINATION OF YOUR ACCOUNT, AT OUR SOLE DISCRETION, AND YOU MAY BE REPORTED TO APPROPRIATE LAW-ENFORCEMENT AGENCIES.