Being A Responsible CitizenSupporting Our CustomersProtecting Our PlanetEmpowering Our Community

Our Governance 

To collaborate with our partners to build a strong foundation for the global healthcare industry, we continue to strengthen our quality, service and supply chain management. We have a management department based on our business model, regularly reviews policies and performance and ensures consistent enforcement and monitoring by management systems. Our business units and employees work together for the implementation, execution and improvement of the relevant measures.


Our Approach

WuXi AppTec adheres to the principle of “Put Customers First” to ensure that the quality of product and service meet regulatory requirements, international industry standards, certification standards and customer requirements. We have established, optimized and reviewed a series of systematic management standards and processes that meet the Company's and customers' needs, such as our quality management system, customer service response system, and supplier management system. We aim to improve ESG management levels of our supply chain management, sharing our corporate values and resources with our suppliers to build a sustainable, robust and high-quality supply chain.


Our Key Initiatives

• All of our operational sites rigorously uphold the company’s internal quality policies and standards. Notably, more than 80% of our main facilities strictly adhere to widely accepted quality standards, including GMP, GLP, GCP, ISO 9001, ISO 13485 or other equivalent standards.

• Implement a comprehensive quality control process, supported by robust in-house quality testing capabilities.

• Develop an annual quality training plan within a robust quality and safety training framework.

• Establish comprehensive customers relationship management mechanism, procedures and indicators to measure customer concerns and service quality performance.

• Conduct regular supplier ESG performance assessments in the supplier management process, recognizing and supporting suppliers in implementing ESG management initiatives.